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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Javier Perez

Javier Perez

September 21, 2024

5  out of  5
rating by Javier Perez
"Lisa was great, she helped me to review and select the best option for me and my family."
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Barb Lane

September 9, 2024

5  out of  5
rating by Barb Lane
"Lisa has always been so helpful with our insurance needs and questions regarding the multiple policies we have with Kelly Ruby!!"
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Stacy Huggins

September 4, 2024

5  out of  5
rating by Stacy Huggins
"Lisa is always on top of things and getting me the most amazing coverage I could possibly imagine for the best price. She has a client for life in me. Highly recommend!"
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alex amanat

August 30, 2024

5  out of  5
rating by alex amanat
"Wonderful, The best"
We responded:
"Thank you for the five star review, Alex!"
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David Hall

August 27, 2024

5  out of  5
rating by David Hall
"Brian was very helpful getting an ID card needed for travel in Canada."
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Tim Smith

August 14, 2024

5  out of  5
rating by Tim Smith
"New to State Farm insurance and so far the entire office staff has been great to work with. The home, auto and umbrella coverage is very competitively priced. Thank you Brian for all your help! Tim S."
We responded:
"Thank you Tim! I’m so happy the auto, home and umbrella quotes and coverages were well received and we’re excited to be of service to you! "
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John Gough

July 31, 2024

5  out of  5
rating by John Gough
"Brian P at State Farm in Eureka MO has been very helpful setting up my new auto and hime insurance policies. Two thumbs up."
We responded:
"Thanks John! We are so happy to have you as a new customer! "
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Angela Geasland

July 25, 2024

5  out of  5
rating by Angela Geasland
"Brian was extremely helpful and such a lovely personality! Thank you for helping me drive my new car without worries!"
We responded:
"Angela, thanks for the kind words about Brian, he is a gem! We are very happy to serve you!"
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Rick Surratt

July 22, 2024

5  out of  5
rating by Rick Surratt
"Timely and courteous assistance always!"
We responded:
"Thank you Rick! We love being of service to you for your auto and home insurance. Thanks for always being friendly ♥️"
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Bill Burglechner

July 9, 2024

5  out of  5
rating by Bill Burglechner
"Agent reached out to non responsive Destin email outlining details re refunds."
We responded:
"Excellent Bill, we are so happy to be of service to you!!!"
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Kristen Farrell

July 2, 2024

5  out of  5
rating by Kristen Farrell
"Great staff. Very helpful and friendly. Highly recommend."
We responded:
"Thank you, Kristen, we appreciate you very much!"
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Larry C

June 26, 2024

5  out of  5
rating by Larry C
"We were in the process of selling/buying homes, and moving. Lisa was very responsive, patient, and friendly with all questions, concerns I had, and details for both homes."
We responded:
"Larry, thank you for kind words. It is our pleasure to serve you for all of your auto and home insurance!!!"
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Janet Cline

June 26, 2024

5  out of  5
rating by Janet Cline
"Lisa Cushing was amazing. From the time I contacted her , she was on top of my needs and was informative from start to finish."
We responded:
"Janet, thank you! This is what we want for all of our customers, we appreciate you so much!"
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Kevin Carl

June 25, 2024

5  out of  5
rating by Kevin Carl
"We recently added a car to our existing policy with Kelly Ruby State Farm. I worked closely with Lisa Cushing to identify our needs, look at various coverage options and determine the best plan to meet the needs of our family. I was impressed that when I walked into the office, without an appointment, that I was able to speak to Lisa and she was able to discuss my insurance needs. Quotes were provided promptly and when we purchased the car, I received temporary insurance cards in an expedited manner. Looking for insurance coverage from a responsive team? Call Lisa at Kelly Ruby State Farm in Eureka!"
We responded:
"Wow! Kevin, this is a fantastic review, so thoughtful and kind. I am very pleased that Lisa took good care of you, but I’m not surprised because she is the rockstar you described her to be! Thank you for trusting us with your auto and home insurance and we hope to do so for many years to come!"
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Ofir Klein

June 25, 2024

5  out of  5
rating by Ofir Klein
"It's been a great experience working with Kelly Ruby's office. Lisa Cushing was extremely responsive and very helpful with all of our insurance needs. Thank you, Lisa!"
We responded:
"Ofir, thank you for taking the time to give us a thoughtful review! We are very grateful for your business and hope to serve you for many years to come!"
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Doug Uthoff

June 24, 2024

5  out of  5
rating by Doug Uthoff
"Good agency. Very helpful in answering my questions and providing all my insurance needs."
We responded:
"Doug, thank you for the thoughtful review, we appreciate you very much. We hope to be of service for your auto and home insurance for years to come."
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Dale Lockwood

June 18, 2024

5  out of  5
rating by Dale Lockwood
"Excellent in all facets of the process. Highly recommend!"
We responded:
"Thank you, Dale, it is our pleasure to be of service to you!"
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Richard Plattner

June 13, 2024

5  out of  5
rating by Richard Plattner
"Kelly was our State Farm Agent for many years until we moved to Florida and had to find a differs State Farm Agent! Kelly helped us find the right Agent for us. Now our son is moving back to St Louis and we contacted Kelly and she was ready to help us with everything our son needs! Lisa Cushing got our details and everything was on track the same day! It’s fantastic to have an Agent who truly cares. Relationships mean alot and we are so glad to have Kelly and her staff to help us out. She is the Best! Thank You for all your help!"
We responded:
"Thank you, Rich, you are too kind! We are sad that you are not in Missouri anymore, but so excited to be of service to your son. Thank you for the glowing review. We appreciate you!"
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Beth Daniels

June 10, 2024

5  out of  5
rating by Beth Daniels
"Appreciate their prompt responses, always!"
We responded:
"Thank you Beth, we appreciate you as well."
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Amy Brown

June 4, 2024

5  out of  5
rating by Amy Brown
"I am so incredibly impressed and grateful to have found this agent. She and her staff (thanks Brian!) are helpful, efficient, and have great prices. I was able to secure insurance for my new office space within 12 hours of when I first called their office. I absolutely recommend Kelly Ruby and her team!"
We responded:
"Amy, we are so grateful for you too! Thank you for sharing these nice words and we look forward to being of service to you for your auto, home and business for years to come!"
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Melissa Manaois

June 3, 2024

5  out of  5
rating by Melissa Manaois
"Although I've not met her in person, I'm pretty sure Lisa at Kelly Ruby Agency wears a superhero cape to work! 🦸‍♂️ She is always extremely quick to respond and goes above and beyond to get me taken care of, no matter what the situation. Highly recommended!"
We responded:
"Thank you, Melissa! She is an absolute asset to the agency, and I’m so happy you were pleased. We are more than happy to help you with your auto and home policies anytime! We hope to serve you for years to come!"
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Robert Ptak

May 24, 2024

5  out of  5
rating by Robert Ptak
"I just relocated to the Eureka Mo area from the Chicago, Il area. Kelly and Lisa expedited my needs to transfer my Auto, liability and reenters policies in just a few days. They did a great job making sure they were updated and correct. Thank You."
We responded:
"You are more than welcome! Thank you for choosing us and we hope to serve you for your auto and home insurance for years to come!"
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Silvia Malaman

May 23, 2024

5  out of  5
rating by Silvia Malaman
"It was an easy and quick experience. Lisa was very kind and responsive and we could manage quite well our needs. Thank you!"
We responded:
"You are very welcome, thank you for the kind words and allowing us to be of service to you for your auto and home insurance."
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Jim Hubbart

May 21, 2024

5  out of  5
rating by Jim Hubbart
"Very efficient, thorough and a pleasure to work with."
We responded:
"Thank you Jim!!!"
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Mark Wood

May 21, 2024

5  out of  5
rating by Mark Wood
"We needed insurance for our home in the Eureka area. We reached out to Kelly Ruby's agency and were contacted by Brian Postill. Brian was excellent in communication and very helpful in order for us to get the policy that we needed. Their quote was better than others we had checked with in the area. Brian went above and beyond to ensure that our policy was fulfilled before the current policy lapsed. I recommend them!"
We responded:
"Mark, thank you for sharing your experience with our agency and for your auto and home insurance purchase! We work so hard to provide this experience so hearing that you enjoyed it really means the world to us. Thank you for your business!"