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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John S. Mikolay

December 5, 2024

5  out of  5
rating by John S. Mikolay
"Lisa was very helpful. She's a keeper."
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lori blocker

November 26, 2024

5  out of  5
rating by lori blocker
"Really enjoyed meeting Lisa."
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Sharon Rootz

November 21, 2024

5  out of  5
rating by Sharon Rootz
"I am so grateful for the continued help from Brian P at the Kelly Ruby Agency. He responded quickly and knowledgeably. I had some challenging request but he came through for me. Thanks Brian and Thanks Kelly!"
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Gary Houska

November 18, 2024

5  out of  5
rating by Gary Houska
"Brian is a true professional. Always quick to reply with clear, concise information. Glad that I have Brian as my representative!"
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Anna Mackey

November 13, 2024

5  out of  5
rating by Anna Mackey
"Lisa was so friendly and knowledgeable. She explained how my policies will change with my move and emailed a letter declaring I have the proper insurance to move into my apartment t. 👏🏻👏🏻👏🏻"
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Rick Surratt

November 4, 2024

5  out of  5
rating by Rick Surratt
"Timely and courteous assistance always!!!!!"
We responded:
"Thank you Rick! We love being of service to you for your auto and home insurance. Thanks for always being friendly ♥️"
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Annette Smith

November 1, 2024

5  out of  5
rating by Annette Smith
"They really go above and beyond."
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Bob Bishop

October 25, 2024

5  out of  5
rating by Bob Bishop
"Heather was phenominal. I have my commercial business insurane with MORE coverage for 53% per year less than with my prior provider. She saved us 1500 a year on same homeowners coverage and no dog breed discrimination. We saved 1200 per year on personal autos. The office bent over backwards getting all in place and we were working w a very short deadline due to renewals approaching. They are first class. Since then, Lisa has taken over. She understands being a 1 person service provider means I need her help staying on top of Insurance requirements. She is always there to help.me stay on point so I can keep helping people as well."
We responded:
"Bob, what a wonderful review to read, thank you! It makes Heather and I very happy that you are so satisfied. We look forward to a fruitful relationship for years to come!"
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Rhonda S

October 22, 2024

5  out of  5
rating by Rhonda S
"Brian did a great job answering all my questions very quickly and thoroughly. I appreciate his attention to detail. Two thumbs up!"
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Bud Paige

October 21, 2024

5  out of  5
rating by Bud Paige
"I called the Kelly Ruby office in Eureka, MO and spoke with Angie Gossman. She was very helpful and friendly. She explained everything thoroughly and my issue was resolved quickly. Also, a shout out to Brian and Kevin. They have also been very helpful and friendly when I have called your office. I am extremely satisfied with the service at the Kelly Ruby Agency!"
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Stephen Huber

October 16, 2024

5  out of  5
rating by Stephen Huber
"Spoke with Lisa today about various questions. She was very patient with me and answered all to my complete satisfaction."
We responded:
"Stephen, this is great to hear! Nothing is more important than our customer’s complete satisfaction with how we handle your auto insurance, home insurance and various other items we are responsible for! Thank you!!!"
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Dana House

October 15, 2024

5  out of  5
rating by Dana House
"Kelly took the time to learn my situation and got to know what I was looking for. In turn she was able to save me headache and money. Any issues I ever have, she or her staff handles it right away. Recommend."
We responded:
"Thank you Dana, I’m so happy it was a good experience for you! We appreciate being a resource for your auto and home insurance."
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Jenny Friedmann

October 9, 2024

5  out of  5
rating by Jenny Friedmann
"I have had to work through several different types of claims in the last couple of years and Kelly and Lisa have been so incredibly helpful through it all! I also recently needed some paperwork for my policy and Lisa took care of that for me in mere minutes. Anytime I have had to reach out to them for anything they always take the time to understand my needs and respond quickly. Insurance claims can be so stressful, but this office makes it easy to understand and navigate. This branch's dedication to serving the community and caring for your individual needs truly sets them apart. I highly recommend them to anyone looking for an agency that is both reliable and supportive!"
We responded:
"Jenny! What an amazing review! Thanks for taking the time to say these kind words. We are really, very pleased by it and really enjoy taking care of you for your auto and home insurance!"
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Javier Perez

September 21, 2024

5  out of  5
rating by Javier Perez
"Lisa was great, she helped me to review and select the best option for me and my family."
We responded:
"Javier, thank you for the wonderful review. We very much enjoy being of service to you for your auto and home insurance!"
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Barb Lane

September 9, 2024

5  out of  5
rating by Barb Lane
"Lisa has always been so helpful with our insurance needs and questions regarding the multiple policies we have with Kelly Ruby!!"
We responded:
"Barb, thank you for taking the time to say kind words about our agency. Servicing your auto and home insurance is a treat and having grateful customers like you makes it so much more fun."
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Stacy Huggins

September 4, 2024

5  out of  5
rating by Stacy Huggins
"Lisa is always on top of things and getting me the most amazing coverage I could possibly imagine for the best price. She has a client for life in me. Highly recommend!"
We responded:
"Thank you, Stacy, we are so pleased that you are satisfied and will stay with us for a long time. Being your auto and home insurance agent is a pleasure and it’s really fun when customers are with us for a long time and remain satisfied."
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alex amanat

August 30, 2024

5  out of  5
rating by alex amanat
"Wonderful, The best"
We responded:
"Thank you for the five star review, Alex!"
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David Hall

August 27, 2024

5  out of  5
rating by David Hall
"Brian was very helpful getting an ID card needed for travel in Canada."
We responded:
"David, I’m so pleased that you were satisfied with Brian’s service. We pride ourselves on being not just a sufficient auto and home insurance agency but the best! Thanks for your loyalty."
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Tim Smith

August 14, 2024

5  out of  5
rating by Tim Smith
"New to State Farm insurance and so far the entire office staff has been great to work with. The home, auto and umbrella coverage is very competitively priced. Thank you Brian for all your help! Tim S."
We responded:
"Thank you Tim! I’m so happy the auto, home and umbrella quotes and coverages were well received and we’re excited to be of service to you! "
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John Gough

July 31, 2024

5  out of  5
rating by John Gough
"Brian P at State Farm in Eureka MO has been very helpful setting up my new auto and hime insurance policies. Two thumbs up."
We responded:
"Thanks John! We are so happy to have you as a new customer! "
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Angela S

July 25, 2024

5  out of  5
rating by Angela S
"Brian was extremely helpful and such a lovely personality! Thank you for helping me drive my new car without worries!"
We responded:
"Angela, thanks for the kind words about Brian, he is a gem! We are very happy to serve you!"
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Bill Burglechner

July 9, 2024

5  out of  5
rating by Bill Burglechner
"Agent reached out to non responsive Destin email outlining details re refunds."
We responded:
"Excellent Bill, we are so happy to be of service to you!!!"
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Kristen Farrell

July 2, 2024

5  out of  5
rating by Kristen Farrell
"Great staff. Very helpful and friendly. Highly recommend."
We responded:
"Thank you, Kristen, we appreciate you very much!"
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Larry C

June 26, 2024

5  out of  5
rating by Larry C
"We were in the process of selling/buying homes, and moving. Lisa was very responsive, patient, and friendly with all questions, concerns I had, and details for both homes."
We responded:
"Larry, thank you for kind words. It is our pleasure to serve you for all of your auto and home insurance!!!"
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Janet Cline

June 26, 2024

5  out of  5
rating by Janet Cline
"Lisa Cushing was amazing. From the time I contacted her , she was on top of my needs and was informative from start to finish."
We responded:
"Janet, thank you! This is what we want for all of our customers, we appreciate you so much!"