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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Renee Riebold (Riebrlr)

Renee Riebold (Riebrlr)

October 27, 2025

5  out of  5
rating by Renee Riebold (Riebrlr)
"Friendly and knowledgeable. Concerned with my needs. Thanks"
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Melissa Carlton

October 25, 2025

5  out of  5
rating by Melissa Carlton
"I can’t say enough positive things about this agency! Whether it’s Kelly or the rest of her amazing staff answering the phone, I always hear a friendly voice willing to help me through any insurance situation! I highly recommend this office!"
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Scott Bryant

October 22, 2025

5  out of  5
rating by Scott Bryant
"Super quick and helpful responses. Always professional, knowledgeable and friendly!"
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Natasha Zabek

October 9, 2025

5  out of  5
rating by Natasha Zabek
"I am so thankful for Kelly Ruby State Farm. Kelly goes above and beyond to educate her customers so that they are not just making educated decisions about coverage but are also prepared for how to handle almost any situation that involves insurance. I feel confident that I am adequately covered based on her recommendations and expertise. Lisa is also wonderful to work with. She was patient through all of my questions in pricing out coverage differences and always responded promptly. How Kelly Ruby and her team conduct business makes me proud to be a State Farm customer."
We responded:
"Natasha! What a beautiful and kind review you have left for my agency! I can’t tell you how much this means to us. Thank you for taking the time to share your genuine thoughts and please know that it is our pleasure to be of service to somebody so grateful for our offerings! "
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Abbey Meyer

October 8, 2025

5  out of  5
rating by Abbey Meyer
"If you’re looking for an agency that will treat you like family, Kelly Ruby does just that. Professional, kind, knowledgeable and trustworthy. Thanks for your services Kelly!!"
We responded:
"Abbey, thank you for your kind words! It is my pleasure to be of service to somebody who is not only a grateful customer, but a friend. "
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Nicholas Stedman

October 3, 2025

5  out of  5
rating by Nicholas Stedman
"It was great working with brittni she helped me thru the processes that needed to get done which made it a lot easier. Thank you"
We responded:
"Thank you, Nicholas for the kind words, we are so happy to have you as part of our agency! "
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Bret Schnitker

October 3, 2025

5  out of  5
rating by Bret Schnitker
"Brian always checks to make sure that we have enough coverage and makes suggestions where we might need more or less."
We responded:
"Bret, thank you for taking the time to share your experience with Brian and our agency, it is our pleasure to be of service to you for your auto and home insurance!"
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Tony DeLorenzo

October 3, 2025

5  out of  5
rating by Tony DeLorenzo
"Brittni was absolutely phenomenal, from informing me of everything to speaking absolutely amazing and professional."
We responded:
"Tony, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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nick koch

October 3, 2025

5  out of  5
rating by nick koch
"Brittni was great, I knew nothing on this and she explained everything in terms I could understand and walked me through the whole process, definitely would go to her for other policies"
We responded:
"Nick, if you have learned something about your insurance, we have done our job! I’m so glad you felt you were better prepared and more knowledgeable after doing business with us. Thank you for the kind words!"
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Gregg Swarts

October 3, 2025

5  out of  5
rating by Gregg Swarts
"Brittni was fantastic and handled everything without any problems."
We responded:
"Gregg, thank you for the kind words. I’m glad you had a great experience with Brittni. It is our pleasure to be of service to you for your auto insurance!"
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Mark Emery

October 3, 2025

5  out of  5
rating by Mark Emery
"The great value of Kelly Ruby State Farm is her and her teams responsivenss to all situations and questions, willingness and empathy to help solve the problem at hand, and their phenomenal ATTITUDE! I highly recommend her and her team, when you need your insurance to take care of you or your belongings, you want them by your side."
We responded:
"Mark, you have been such a positive support and a loyal customer and I’m so grateful for your kind words. They mean a lot to all of us! It is our pleasure to be of service to you for your auto, home and life insurance. Thank you!"
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Randy Vines

October 3, 2025

5  out of  5
rating by Randy Vines
"Who says dealing with insurance has to be a drag? The staff at Kelly Ruby's office are always so helpful and efficient, and I especially appreciate the assistance provided by Kelli!"
We responded:
"Randy, we totally agree! It should never be a drag. We are so happy you have enjoyed your experience with our agency and specifically with Kelli. It is our pleasure to be of service to you for your auto and home insurance! Thank you."
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Margo Hathaway

September 24, 2025

5  out of  5
rating by Margo Hathaway
"great customer service and pricing"
We responded:
"Thank you, Margo!"
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Ashley Peth

September 18, 2025

5  out of  5
rating by Ashley Peth
"Great customer service, Brian is the best!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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John Franz

September 17, 2025

5  out of  5
rating by John Franz
"Lisa at The Kelly Ruby Agency is excellent. Very prompt at returning emails and taking care of my home and business insurance needs. Very happy with the services they provide!"
We responded:
"Thank you for your 5-star review! Our team is thrilled you are satisfied with our efforts! "
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Jamison

September 16, 2025

5  out of  5
rating by Jamison
"Always quick at returning my calls and always helpful with all my questions"
We responded:
"Thank you for trusting us with your auto and home insurance needs! We appreciate you!"
Profile photo of Heather Duspiwa

Heather Duspiwa

September 11, 2025

5  out of  5
rating by Heather Duspiwa
"Ive been w the Kelly Ruby agency for years. I am always impressed by the professional, prompt and helpful service that I receive when having an issue. Thank Kelly for taking care of my insurance needs ❤️ I highly recommend letting Kelly and her staff take care of your needs too!"
We responded:
"Heather! We are happy to know you and be of service for your auto, home and now life insurance too! You’re the friendliest too ♥️"
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Anita Thurman

September 7, 2025

5  out of  5
rating by Anita Thurman
"I have had such a wonderful experience saving money with Ruby. After a not so good experience with an online Insurance Company I was very frustrated and spent a small fortune. Kelly Ruby was a life a saver, money saver and time saver. Her team is fantastic and I highly recommend them for your personal or business Insurance needs! Thank you so much, Anita T."
We responded:
"Anita, thank you for this wonderful review, it makes us so happy that you are a satisfied customer. Thank you for your loyalty. I look forward to being of service to you for your auto and home insurance for years to come!"
Profile photo of C.W. Meadows

C.W. Meadows

September 5, 2025

5  out of  5
rating by C.W. Meadows
"Kelli helped transfer my coverage from my 2023 H-D Pan American to my 2024 H-D Pan American. She was very professional and responsive on all my insurance requests."
We responded:
"C.W.. we're thrilled by your positive feedback about our agency! We look forward to continuing to provide you with great service for your insurance! If there is anything else we can do for your insurance needs, just let us know!"
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Brenda Goss

September 3, 2025

5  out of  5
rating by Brenda Goss
"My husband and I recently made the transition to Kelly Ruby State Farm and we couldn't be happier. Brittni S. was amazing from our first conversation. She made the process of switching insurance companies seamless and stress free. She took the time to understand our needs and guided us through options. Our experience with Brittni at Kelly Ruby State Farm went above and beyond our expectations."
We responded:
"Brenda, thank you for your kind words about our agency and your interaction with Brittni! We appreciate your business and look forward to being of service to you for your auto and home insurance needs for years to come. "
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Kim Courtney

September 3, 2025

5  out of  5
rating by Kim Courtney
"I had an excellent experience working with Brittni at Kelly Ruby State Farm. She kept me informed and on track throughout the process of moving all my insurance needs. All the staff is friendly and very helpful. Highly recommend giving them the opportunity to help you."
We responded:
"Kim! Thank you for the wonderful review and for trusting us. It was a pleasure to bring you and your family to our agency and we look forward to being of service to you for your auto, home, life and retirement accounts and insurance hopefully, many years to come. "
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Jason Sieveking

September 3, 2025

5  out of  5
rating by Jason Sieveking
"I have had nothing but great dealings with this agency!"
We responded:
"Jason, we appreciate your glowing review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Will Randall

September 3, 2025

5  out of  5
rating by Will Randall
"I moved to State Farm with Brittni's help. She was outstanding. Communication was good and constant. It was an easy process."
We responded:
"Will, thank you for taking the time to express your delight in dealing with Brittni and our agency. We look forward to helping your further with your auto and home insurance needs!"
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Chris Rockel

September 2, 2025

5  out of  5
rating by Chris Rockel
"coverage for new car, had me taken care of , with insurance card in under two hours"
We responded:
"Chris, thank you for the wonderful review. We have enjoyed your loyalty over the years and we are so pleased you are satisfied with our service. "
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Rick Crossin

August 29, 2025

5  out of  5
rating by Rick Crossin
"Great experience working with this team. Made the whole process easy and timely!"
We responded:
"Rick, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"