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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Vanessa Turner

June 9, 2025

5  out of  5
rating by Vanessa Turner
"Brittni was amazing to work with! She helped us switch our car insurance and made the whole process quick and easy. She explained everything clearly, found us better coverage at a great price, and was super friendly and professional throughout. You can tell she really cares about her clients. Highly recommend Brittni if you’re looking to save money and actually enjoy dealing with insurance!"
We responded:
"Thank you for your 5-star review Vanessa! Brittni is a gem and I am so glad she made auto insurance enjoyable!!!"
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Caesar Cantu

June 4, 2025

5  out of  5
rating by Caesar Cantu
"Kelly Ruby and Brian P provided us excellent guidance and cost savings by bundling our multiple autos with our existing State Farm Policy. Your timely response to my questions is greatly appreciated. Respectfully, Caesar and Deanna Cantu"
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Richard Plattner

June 4, 2025

5  out of  5
rating by Richard Plattner
"Kelly and her team always do a fantastic job with our insurance needs! They truly care about their customers!"
We responded:
"We appreciate the kind words Rich! We are delighted to know you had a great experience with our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thanks for trusting us with your auto and home insurance. "
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Erica Vanderfeltz

June 3, 2025

5  out of  5
rating by Erica Vanderfeltz
"Brittni was very professional and so kind. I have never worked with an agent before that was so willing to help me with what was affordable with my budget. She has and still answers any questions I have, and I am so happy with my choice in insurance agent! If you do not have one, please give Brittni a chance!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lazear Aquatics

June 3, 2025

5  out of  5
rating by Lazear Aquatics
"I recently made the switch to Kelly Ruby Insurance Agency, and I couldn't be happier with my decision! From the very first interaction, I felt welcomed and valued. Working with Brittni was an absolute pleasure; she made the entire process seamless and stress-free. Brittni took the time to understand my needs and provided options that fit my situation perfectly. Her expertise and responsiveness were truly impressive, and she answered all my questions with patience and clarity. I felt confident in my choices switching over to them. The transition was incredibly easy, and Brittni handled everything, allowing me to focus on other things. I highly recommend Kelly Ruby Insurance Agency and especially advocate for working with Brittni. She turned what could have been a daunting experience into a smooth and enjoyable one. Thank you, Kelly Ruby Insurance and Brittni, for your outstanding service!"
We responded:
"Nick! Thank you for this very detailed and wonderful review. We are really grateful that you made the choice to switch with to us and we hope to be of service to you for your auto and home insurance for years to come!"
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Anita Thurman

May 23, 2025

5  out of  5
rating by Anita Thurman
"I have had such a wonderful experience saving money with Ruby. After a not so good experience with an online Insurance Company I was very frustrated and spent a small fortune. Kelly Ruby was a life a saver, money saver and time saver. Her team is fantastic and I highly recommend them for your personal or business Insurance needs! Thank you so much, Anita T."
We responded:
"Anita, thank you for this wonderful review, it makes us so happy that you are a satisfied customer. Thank you for your loyalty. I look forward to being of service to you for your auto and home insurance for years to come!"
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joseph yurchak

May 10, 2025

5  out of  5
rating by joseph yurchak
"i left then came back 6 months later,i thank that's enough said."
We responded:
"I love it, short and sweet! We’re glad you are back!"
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Allie Creg

May 6, 2025

5  out of  5
rating by Allie Creg
"Kelly Ruby and her office are amazing. They have always been kind, helpful, supportive and easy to get ahold of. They answer questions quickly and explain so that I can understand. I would recommend them to anyone searching for an agent or insurance."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Chris May

April 25, 2025

5  out of  5
rating by Chris May
"Kelly Ruby state farm, is very professional and polite in handling my claims and needs. Thank you sincerely"
We responded:
"Thank you Chris!"
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Nancy Martin

April 20, 2025

5  out of  5
rating by Nancy Martin
"Their service is prompt as always."
We responded:
"Thank you, Nancy we appreciate you!"
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Michelle Sepulveda

April 18, 2025

5  out of  5
rating by Michelle Sepulveda
"Handled change within hours"
We responded:
"Thank you, Michelle, we are glad to be of service to you for auto and home insurance!"
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Steven Maune

April 17, 2025

5  out of  5
rating by Steven Maune
"Brittni went above and beyond with helping me plan for my future if a tragic event was to happen. I feel safe and secure about my future, and my familys future if a incident was to ever happen because of her phenomenal customer centric support. She explained each policy with me and helped me choose the absolute best policy I could get for a unbeatable price ! Thank you soo much for your team and your assistance! Happy customer !"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Mike Steigner

April 12, 2025

5  out of  5
rating by Mike Steigner
"it was a very good experience Brian helped me understand the issue, took payment and sent me insurance cards"
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Lucas Arrais

April 12, 2025

5  out of  5
rating by Lucas Arrais
"Kelly and Lisa are outstanding professionals, they have helped since the beginning with home and car insurance, and most recently with life insurance! They explained everything and keep all information transparent, also very agile and efficient. I strongly recommend this State Farm office!!"
We responded:
"Thank you Lucas, what a great review and kind words! We are so grateful to be of service to you for your auto and home insurance!"
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Eloc345

April 10, 2025

5  out of  5
rating by Eloc345
"Got back to me quickly and was very helpful"
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Mike Cushner

April 10, 2025

5  out of  5
rating by Mike Cushner
"Kevin at Kelly Ruby's State Farm insurance Agency was very helpful when I called for assistance. He was patient and responsive."
We responded:
"Thank you, Mike, we are pleased to have you as part of our agency and to be of service to you for your auto and home insurance!"
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Debbie Caldwell

April 10, 2025

5  out of  5
rating by Debbie Caldwell
"Brian answered my questions within a couple of hours. His explanation was very clear and detailed."
We responded:
"Thank you Debbie!"
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Steven Gleason

April 9, 2025

5  out of  5
rating by Steven Gleason
"Kevin has been providing me great support"
We responded:
"Steven, thank you for the kind words about Kevin and his service. We are so pleased to assist you and for your enjoyment of our service. "
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Ryann Walgren

April 9, 2025

5  out of  5
rating by Ryann Walgren
"Saved me a ton of money and Brian really explained the process of switching very well"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ken Klein

April 7, 2025

5  out of  5
rating by Ken Klein
"So very professional. They have all my insurance needs."
We responded:
"Thank you Ken! Happy to serve you 😃"
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Michael O'Brien

March 21, 2025

5  out of  5
rating by Michael O'Brien
"Lisa is always prompt in responding and very helpful. Definitely recommend her as an agent and who can help answer complex coverage questions!"
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Jenny Rischall

March 21, 2025

5  out of  5
rating by Jenny Rischall
"Kevin was very helpful in getting me information I needed for my taxes . He was very prompt and friendly"
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Susan Betlach

March 21, 2025

5  out of  5
rating by Susan Betlach
"Once again my questions were answered by Brian. Brian is always courteous and able to handle a y question that I have. Customer service is so important. I would recommend Kelly Ruby's Agency."
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rich raterman

March 7, 2025

5  out of  5
rating by rich raterman
"Brian P. is my new agent and was very helpful and efficient with assisting me to change my 3 policies: Home, Auto, and Umbrella. The process could be somewhat complex, but Brian made the steps to follow easy to understand and execute. My individual annual savings were significant. I would highly recommend Kelly Ruby's company to anyone who is looking to change insurance companies."
We responded:
"Rich, thank you for the kind words. We’re so glad it all worked out and we were able to help you with your auto, home and umbrella insurance. "
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Nash

March 4, 2025

5  out of  5
rating by Nash
"Kevin was very helpful. He found the best way possible to save money on my car and life insurance. With this being the first time changing around my insurance, it sure was nice to have someone like Kevin there to help me through it."
We responded:
"Nash, thank you for this wonderful review. We are so happy to help you with both your car and your life insurance!"