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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bill Burglechner

July 9, 2024

5  out of  5 rating by Bill Burglechner
"Agent reached out to non responsive Destin email outlining details re refunds."
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Kristen Farrell

July 2, 2024

5  out of  5 rating by Kristen Farrell
"Great staff. Very helpful and friendly. Highly recommend."
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Larry C

June 26, 2024

5  out of  5 rating by Larry C
"We were in the process of selling/buying homes, and moving. Lisa was very responsive, patient, and friendly with all questions, concerns I had, and details for both homes."
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Janet Cline

June 26, 2024

5  out of  5 rating by Janet Cline
"Lisa Cushing was amazing. From the time I contacted her , she was on top of my needs and was informative from start to finish."
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Kevin Carl

June 25, 2024

5  out of  5 rating by Kevin Carl
"We recently added a car to our existing policy with Kelly Ruby State Farm. I worked closely with Lisa Cushing to identify our needs, look at various coverage options and determine the best plan to meet the needs of our family. I was impressed that when I walked into the office, without an appointment, that I was able to speak to Lisa and she was able to discuss my insurance needs. Quotes were provided promptly and when we purchased the car, I received temporary insurance cards in an expedited manner. Looking for insurance coverage from a responsive team? Call Lisa at Kelly Ruby State Farm in Eureka!"
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Ofir Klein

June 25, 2024

5  out of  5 rating by Ofir Klein
"It's been a great experience working with Kelly Ruby's office. Lisa Cushing was extremely responsive and very helpful with all of our insurance needs. Thank you, Lisa!"
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Doug Uthoff

June 24, 2024

5  out of  5 rating by Doug Uthoff
"Good agency. Very helpful in answering my questions and providing all my insurance needs."
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Dale Lockwood

June 18, 2024

5  out of  5 rating by Dale Lockwood
"Excellent in all facets of the process. Highly recommend!"
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Richard Plattner

June 13, 2024

5  out of  5 rating by Richard Plattner
"Kelly was our State Farm Agent for many years until we moved to Florida and had to find a differs State Farm Agent! Kelly helped us find the right Agent for us. Now our son is moving back to St Louis and we contacted Kelly and she was ready to help us with everything our son needs! Lisa Cushing got our details and everything was on track the same day! It’s fantastic to have an Agent who truly cares. Relationships mean alot and we are so glad to have Kelly and her staff to help us out. She is the Best! Thank You for all your help!"
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Beth Daniels

June 10, 2024

5  out of  5 rating by Beth Daniels
"Appreciate their prompt responses, always!"
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Amy Brown

June 4, 2024

5  out of  5 rating by Amy Brown
"I am so incredibly impressed and grateful to have found this agent. She and her staff (thanks Brian!) are helpful, efficient, and have great prices. I was able to secure insurance for my new office space within 12 hours of when I first called their office. I absolutely recommend Kelly Ruby and her team!"
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Melissa Manaois

June 3, 2024

5  out of  5 rating by Melissa Manaois
"Although I've not met her in person, I'm pretty sure Lisa at Kelly Ruby Agency wears a superhero cape to work! 🦸‍♂️ She is always extremely quick to respond and goes above and beyond to get me taken care of, no matter what the situation. Highly recommended!"
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Robert Ptak

May 24, 2024

5  out of  5 rating by Robert Ptak
"I just relocated to the Eureka Mo area from the Chicago, Il area. Kelly and Lisa expedited my needs to transfer my Auto, liability and reenters policies in just a few days. They did a great job making sure they were updated and correct. Thank You."
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Silvia Malaman

May 23, 2024

5  out of  5 rating by Silvia Malaman
"It was an easy and quick experience. Lisa was very kind and responsive and we could manage quite well our needs. Thank you!"
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Jim Hubbart

May 21, 2024

5  out of  5 rating by Jim Hubbart
"Very efficient, thorough and a pleasure to work with."
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Mark Wood

May 21, 2024

5  out of  5 rating by Mark Wood
"We needed insurance for our home in the Eureka area. We reached out to Kelly Ruby's agency and were contacted by Brian Postill. Brian was excellent in communication and very helpful in order for us to get the policy that we needed. Their quote was better than others we had checked with in the area. Brian went above and beyond to ensure that our policy was fulfilled before the current policy lapsed. I recommend them!"
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Rhonda Pretto

May 1, 2024

5  out of  5 rating by Rhonda Pretto
"Super nice and easy to work with !! Very accommodating to any of my needs . Excellent customer service."
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Robert Kennedy

April 24, 2024

5  out of  5 rating by Robert Kennedy
"Excellent service and great attention and communication."
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Vickie Walz

April 23, 2024

5  out of  5 rating by Vickie Walz
"I have been working with Brian Postill to set up both home owners and auto insurance. Brian is knowledgeable, client-focused, and efficient!! An absolute pleasure with whom to work! I look forward to a great relationship with my hometown State Farm Agency, Kelly Ruby Agency!!"
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Amy KOSTA

April 22, 2024

5  out of  5 rating by Amy KOSTA
"Kelly Ruby is an awesome agent with State Farm! Her office takes care of us in a professional and prompt manner."
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Royce D

April 17, 2024

5  out of  5 rating by Royce D
"Great service, never a problem."
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Rick Surratt

April 16, 2024

5  out of  5 rating by Rick Surratt
"Timely and courteous assistance always!"
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James Baillargeon

March 27, 2024

5  out of  5 rating by James Baillargeon
"Have been with State Farm for over 20 years, moved to Eureka and was looking for someone local to work with. Kelly Ruby and her team have been awesome, came highly recommended from tons of people and I am now one of them that would recommend. Communication with there office staff is always friendly and helpful, she combed through all our policies and explained some things we might be missing. If you need an insurance agent that’s more than just an insurance agent, Kelly and her team is who you want on your side."
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Joe Rammelsberg

March 26, 2024

5  out of  5 rating by Joe Rammelsberg
"Kelly and her Team are wonderful."
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Licia Bayers

March 25, 2024

5  out of  5 rating by Licia Bayers
"I had a great experience at State Farm with Brian Postill. He offered me a great policy for both my auto and home insurance. I highly recommend Brian and State Farm."